"Shit" Sigma
A few months ago, right before ATT Wireless officially merged with Cingular, I decided to renew my cell phone service contract, because they were offering to lower my already low rates as incentive to stay on. I was actually excited about this, because it meant I got to pick out a new phone.
I decided on a Motorola V180. It looked good enough, and the guy at the store swore by it, so I didn't see why not. And Motorola is supposed to be this great company anyway, with really well-made products. Their whole "Six Sigma" organization philosophy that is the current management buzz-word.
Six Sigma actually means that the company strives for no more than 3.4 defects per million. So that means that your chances of buying a defective Motorola product is supposed to be 3.4 in a million.
Well if you can't win the lottery, why not be one of the lucky few who purchases a plastic covered piece of dog shit masquerading as a cell phone? Yes, that's right, my phone is broken. It worked fantastically well for about 2 months. Then it obviously became possessed by some sort of technology gremlin that exists for the sole purpose of loosening my already tenuous grasp of sanity.
Last night it exhausted my patience to the extreme. It would not let me check my text messages, would not connect when I dialed my voice mail, and then would not hang up. It would not even turn off when I pressed the power button. So I'm gonna have to go in on Monday and get a new phone....and hopefully they will let me keep the demon one so I can get a little "Office Space fax machine scene" on its ass. Hmmm.....
I decided on a Motorola V180. It looked good enough, and the guy at the store swore by it, so I didn't see why not. And Motorola is supposed to be this great company anyway, with really well-made products. Their whole "Six Sigma" organization philosophy that is the current management buzz-word.
Six Sigma actually means that the company strives for no more than 3.4 defects per million. So that means that your chances of buying a defective Motorola product is supposed to be 3.4 in a million.
Well if you can't win the lottery, why not be one of the lucky few who purchases a plastic covered piece of dog shit masquerading as a cell phone? Yes, that's right, my phone is broken. It worked fantastically well for about 2 months. Then it obviously became possessed by some sort of technology gremlin that exists for the sole purpose of loosening my already tenuous grasp of sanity.
Last night it exhausted my patience to the extreme. It would not let me check my text messages, would not connect when I dialed my voice mail, and then would not hang up. It would not even turn off when I pressed the power button. So I'm gonna have to go in on Monday and get a new phone....and hopefully they will let me keep the demon one so I can get a little "Office Space fax machine scene" on its ass. Hmmm.....
posted by Marissa at 5:29 PM
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